How much does shipping cost?
RelightDepot offers free shipping on orders over $1,000. If your order does not meet the free shipping threshold, we provide a shipping calculator in the Shopping Cart page. To use the shipping calculator, add items to your cart as usual then visit ...
How can I track my order?
To track your orders, visit your My Account page at https://relightdepot.com/customer/account/. Once logged in, you'll see your five most recent orders in the Recent Orders list on the Account Dashboard. If the order you're looking into is in that ...
Does RelightDepot.com charge sales tax?
At the time of this article, RelightDepot charges sales tax for orders shipping into Florida and California only. If you are tax exempt in either of these two states, please contact your account manager and provide your sales tax certificate so that ...
What do the different Order Status messages mean?
At RelightDepot, we use various Order Status levels to indicate where in the process your order currently sits. This helps us organize orders and ensures that nothing falls through the cracks. You can use this guide to determine what the order ...