What is your minimum order amount?
RelightDepot specializes in working with contractors and facility management companies to provide the lowest cost on high quality lighting fixtures and accessories. In order to keep our costs as low as possible and pass the savings on to our customers, we have decided to impose a minimum order amount on all of our orders. As of the date of this article, the minimum order amount that is required in order to be able to proceed through the checkout process is $250. This amount is subject to change without notice.
Does RelightDepot.com charge sales tax?
At the time of this article, RelightDepot charges sales tax for orders shipping into Florida and California only. If you are tax exempt in either of these two states, please contact your account manager and provide your sales tax certificate so that ...
How much does shipping cost?
RelightDepot offers free shipping on orders over $1,000. If your order does not meet the free shipping threshold, we provide a shipping calculator in the Shopping Cart page. To use the shipping calculator, add items to your cart as usual then visit ...
What do the different Order Status messages mean?
At RelightDepot, we use various Order Status levels to indicate where in the process your order currently sits. This helps us organize orders and ensures that nothing falls through the cracks. You can use this guide to determine what the order ...
How can I track my order?
To track your orders, visit your My Account page at https://relightdepot.com/customer/account/. Once logged in, you'll see your five most recent orders in the Recent Orders list on the Account Dashboard. If the order you're looking into is in that ...
Do you accept Purchase Orders?
RelightDepot gladly accepts purchase orders from customers that have opened a credit account. We have partnered with two third-party agencies to provide extended payment terms for qualified customers: Buy now and pay later with NET 30 terms through ...