Shipping and Delivery
Haven't Received an Update on My Order
If your order seems overdue or you haven't heard anything since your confirmation email, here's how to figure out what's going on. First: Check the Expected Lead Time Different products have different lead times. Some items ship in 1 to 3 business ...
Track Your Order
Here's how to find your tracking information and check the status of your shipment. Step 1: Check Your Email When your order ships, we send a shipping confirmation email to the address on your account. That email includes: Your order number The ...
Shipping Options and Estimated Delivery Times
Here's what you need to know about how orders ship from RelightDepot, how long they take, and what to expect for larger freight shipments. How Orders Ship RelightDepot ships products directly from manufacturers and distributors across the country. ...
Understanding Lead Times and Product Availability
Lead times at RelightDepot vary by product and by manufacturer. Many of the items we sell are made to order or stocked at manufacturer facilities around the country, so the time it takes for your order to ship depends on the specific product you ...
How much does shipping cost?
RelightDepot offers free shipping on orders over $1,000 and many items are available with free shipping as well. If your order does not meet the free shipping threshold, we provide a shipping calculator in the Shopping Cart page. To use the shipping ...
Do you ship to Canada?
We do not currently ship to Canada. We would be happy to ship to a US-based freight forwarder of your choice and have you arrange the transportation from that point to your final destination.