Payment Methods and Invoicing | RelightDepot

Payment Methods and Invoicing

We accept several payment methods so you can use whatever is easiest for your business. You will see all available options at checkout.

Accepted Payment Methods

Credit or Debit Cards
Visa, Mastercard, American Express, and Discover are accepted at checkout. Credit card payments are authorized at the time the order is placed, and funds are captured when the order is processed.

Bank Deposit, ACH, or Wire Transfer
If you select this option at checkout, your order confirmation email will include instructions for initiating an ACH or wire transfer from your bank. Our banking details are provided as well, in case you prefer to deposit a payment directly into our account.

Paper or Electronic Checks
We accept both paper and electronic checks. Orders paid by check typically do not ship until the check has cleared.

NET 30 Terms through Resolve
Qualified customers can check out on NET 30 terms through our financing partner, Resolve. Resolve handles a short credit review as part of the application. Once approved, you can place orders on NET 30 without providing payment at the time of checkout. To apply, visit app.paywithresolve.com/relightdepot, select the Resolve option at checkout, or reach out to our team and we will send you the application link.

Order Processing and Shipping Times

Lead times depend on the product and the manufacturer. Where possible, we display estimated order processing or lead times directly on the product detail page in a block just below the "Add to Cart" button, formatted like:

"Ships via UPS within 3 business days from California"

See our article on lead times and product availability for more detail on how to read these estimates.

How to Get a Copy of Your Invoice

You can print an invoice for any of your orders directly from your account:

  1. Log in to your account at RelightDepot.com
  2. Go to My Account → Orders
  3. Find the order you need and click the Print Invoice button

If you would rather have the invoice emailed to you, just email support@relightdepot.com or submit a ticket with your order number and we will send it over.

Paying an Open Invoice (NET 30 / Resolve)

If your account is approved for NET 30 through Resolve, invoices and payment instructions are handled through Resolve's portal. You will receive an email with the link to view and pay the invoice by its due date.

Questions?

For anything related to payment, invoicing, or your account, contact our support team:

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